OpenAI: 43.5% of work-related ChatGPT queries cross into another profession

OpenAI 称越来越多员工用 ChatGPT 做其他岗位的工作

OpenAI analyzed over 800,000 work-related ChatGPT messages and found 43.5% of job-specific queries actually targeted another profession. The company calls this 'task crossover.' Marketing and engineering tasks crossed over most often—users handled contract reviews, data analysis, and website troubleshooting. The effect is stronger at smaller companies, where non-specialists use AI for marketing work. OpenAI sees this as an early signal that job profiles are shifting faster than titles or descriptions. Tasks were classified using the U.S. O*NET database, excluding common ones like writing, summarizing, and scheduling.

Why it matters: OpenAI's quantified analysis from 800k real conversations — the 43.5% figure is newsworthy with concrete cross-role examples. But it's ultimately a self-reported usage study with a promotional angle, and the-decoder's coverage doesn't link to the original paper or methodology ...