Cresta builds Conductor on the Claude Agent SDK
What happened
On October 5, the Claude blog described how Cresta built Conductor, a natural-language agent builder, on the Claude Agent SDK. The builder lets teams turn complex business context into production-ready customer service agents, with agent building done in natural language. In early use cases, Conductor cut initial deployment time by about half, and it lets teams save build experience as shareable skills. The disclosed progress covers early deployment results and the sharing of build experience.
Written by AI from the coverage · updated 1 hour ago
Coverage
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- Claude BlogHow Cresta turned CX expertise into an agent builder on the Claude Agent SDK
Cresta 基于 Claude Agent SDK 打造了自然语言智能体构建器 Conductor，帮助团队将复杂业务上下文转化为可投产的客服体验智能体。Conductor 早期用例将初始部署时间缩短约一半，并支持将构建经验沉淀为可共享的 skill。
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