Gartner survey: only 13% of enterprises report significant AI returns
What happened
The Decoder reported on October 23, 2026 that Gartner surveyed 2,002 CIOs and other technology leaders. Only 13% said AI delivered significant or transformative returns. 58% of CIOs are being asked to cut costs through AI, yet 51% expect AI to raise the total operating cost of their tech stack. Gartner says successful firms decide early which AI projects to continue and which to stop, including projects already in production, and plan ahead for how AI agents affect jobs.
Written by AI from the coverage · updated 1 hour ago
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- The DecoderOnly 13 percent of companies see real returns from AI, Gartner survey finds
Gartner 对2,002名CIO及其他技术领导者的调查发现，仅13%的受访者表示AI带来了显著或变革性的回报。58%的CIO被要求通过AI节省成本，但51%预计AI会增加技术栈的总运营成本。Gartner指出，成功企业会尽早决定哪些项目值得继续、哪些应终止，包括已投入生产的项目，并提前规划AI智能体对工作岗位的影响。
Heat over time
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