Amazon swaps internal ticket classification model to Strands Decider E4B, claims 98% lower cost
What happened
Amazon replaced the model behind its internal ticket classification with Strands Decider E4B, moving off Claude Sonnet 4.6, according to a report on the Hacker News front page dated November 10, 2026. Amazon says classification quality matches the previous model while cost drops 98%, and expects to save millions of dollars a year in token fees. The swap has happened; the annual savings figure is still a projection, and the report gives no actual yearly result.
Written by AI from the coverage · updated 2 days ago
Coverage
Follow the reports to see the story from different sides.
- Hacker News front pageAmazon saves millions by replacing Sonnet 4.6 with Strands Decider
Amazon 将内部工单分类模型从 Claude Sonnet 4.6 换为 Strands Decider E4B，称效果相当、成本降低 98%，预计每年节省数百万美元 token 费用。
Heat over time
Heat now 3·Comparable peak 10（Nov 10 15:00）·Comparable change over 24 hours -50%
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