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The Verge · AIEmma Roth

Websites are closing their doors to AI agents

Amazon, Delta Air Lines and financial firms are blocking AI agents from their sites, with users reporting that Muse, Grok, Dots and Instinct stall on tasks across multiple websites. Yelp only admits agents in its paid data-licensing program, Delta stops agents from booking flights, and JPMorgan Chase and Charles Schwab block account access over security concerns.

Why it matters: Commercial policy and security defenses at major sites are narrowing what agents can do for users online.

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