As AI makes law firms more efficient, clients ask: 'Where's my discount?'

As A.I. Makes Law Firms More Efficient, Clients Ask: 'Where's My Discount?'

The NYT DealBook reports that clients are pressing law firms to pass AI-driven efficiency gains back as lower bills. The piece highlights the tension between the billable-hour model and AI productivity, though the snippet doesn't name specific firms, tools, or whether any have already changed their billing practices.