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The Verge · AI

Amazon blocks Meta’s Muse AI agent from shopping

Amazon blocks Meta’s Muse AI agent

Amazon has blocked Meta's Muse AI agent from shopping on its platform, citing terms-of-service violations without specifying which ones. Muse could search, compare, and place orders for users; those functions are now dead on Amazon. The move highlights growing tension over who controls traffic and transactions when AI agents act on behalf of users.

Why it matters: Amazon blocking Meta Muse is the first high-profile platform-vs-agent clash over traffic and transaction control. HKR all hit, but Amazon didn't disclose which ToS clause was violated — that gap keeps the score from going higher.

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