Amazon blocks Meta Muse agent from shopping on its site, escalating a fight over who controls AI commerce

亚马逊封禁 Meta Muse 智能体代用户购物，双方争端升级

Amazon has cut off Meta's new personal AI agent Muse from shopping on its site. Amazon says Muse accessed the platform without identifying itself and stored user credentials, creating privacy and security risks. Meta counters that Muse cannot read plaintext passwords. The real fight is over who owns the customer relationship: Amazon made over $68 billion in ad revenue last year, which depends on users browsing sponsored listings—exactly what an agent like Muse bypasses. Amazon had already sued Perplexity and blocked shopping agents from Google and OpenAI. This clash is especially awkward because Meta signed a multibillion-dollar cloud deal with AWS in April.

Why it matters: Amazon blocking Meta Muse isn't just a security dispute — it's a clash between $68B in ad revenue and agent-driven purchasing. Strong conflict, concrete numbers, and industry implications hit all three HKR axes. Not scoring higher because we only have statements from both side...