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OpenAI details ChatGPT crisis support and safety improvements

Helping people when they need it most

OpenAI says GPT-5, now the default ChatGPT model, cut non-ideal responses in mental health emergencies by over 25% versus 4o. The post says ChatGPT routes suicidal users to 988, Samaritans, or findahelpline.com and that OpenAI works with 90+ physicians across 30+ countries; the post body is truncated, so later plans are not fully disclosed.

Why it matters: HKR-H/K/R all pass: the post gives a concrete 25%+ reduction in non-ideal crisis replies, named referral pathways, and a strong safety-trust angle. I keep it at 82 because this is a focused safety update, not a broad capability launch, and the latter part is truncated.

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