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MIT Technology Review · AI

There are more AI health tools than ever—but how well do they work?

Microsoft launched Copilot Health this month, and Amazon expanded Health AI beyond One Medical; the piece also cites OpenAI’s ChatGPT Health and Anthropic’s Claude, showing consumer health chatbots are becoming a trend. Microsoft says Copilot gets 50 million health questions per day, but all six academics interviewed raised safety concerns over the lack of independent evaluation; the post cites a Mount Sinai study saying ChatGPT Health can over-recommend care for mild cases and miss emergencies. The key issue is external validation, not vendor-run benchmarks.

Why it matters: Strong HKR-K and HKR-R: it combines concrete scale, named critics, and Mount Sinai error modes around a high-risk AI vertical. HKR-H also lands through the 'more tools, but do they work?' tension, but this is trend reporting rather than a market-moving launch or breakthrough, so

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