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MIT Technology Review · AI

AI chatbots are giving out people’s real phone numbers

MIT Technology Review documents three cases where Gemini surfaced real personal phone numbers in customer-service or contact-info answers. DeleteMe says generative-AI privacy queries rose 400% in seven months, with 55% referencing ChatGPT, 20% Gemini, 15% Claude, and 10% other tools.

Why it matters: MIT Technology Review adds concrete cases and DeleteMe figures, so HKR-H/K/R all pass. The impact is privacy and product-liability risk, not a model or platform-level update, keeping it just above the featured threshold.

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